A delivery promise is the date that you tell your customer they will receive their order. Most commonly, delivery promises are shown on product pages and at checkout.

Why should you show a customer a delivery promise on your product pages and at checkout out?

• Showing an accurate delivery promise is a proven way to positively impact conversion rate. Getting more cash in the door without spending a penny on additional advertising.
• Meeting your delivery promise by getting your customer their order when they were promised is proven to positively impact customer lifetime value.

Zenstores Convert personalises the delivery options your customers see on your website by blending how your business ships (handling time), carrier data points and anonymous shopper information together. This enables you to show each shopper on your website the right delivery promise at the right time.

No, you have complete control over which products or collections display delivery promise widgets.

The implementation timeline is different for each brand we work with, but we can move very quickly if increasing conversion rate and customer lifetime value is a pressing concern for your brand.

Adding Zenstores Convert to your checkout can be done within 24 hours, but adding to the product page component can take longer depending on the level of customisation required.

Yes, we work closely with you to understand the goals of your business and tailor the product to match your brand and fulfilment operations, enabling your customers to see accurate and personalised delivery promises every time.

No, we’re proud to have average widget response times of 45.2ms. Lightning fast!

We make it simple to meet your delivery promises. You can easily view all of your orders on your Zenstores dashboard, including ‘dispatch by’ dates to ensure your customer receives their order on time.

There is an additional cost on top of a regular Zenstores subscription to use Zenstores Convert. Pricing is variable based on factors such as your site traffic and the increase in sales achieved after adding Zenstores Convert to your website.

So it's no risk at all - you'll be making more money and you just pay a sliver of this increase for helping you do it.

You can use Zenstores Convert to increase conversion rates and customer lifetime value if your ecommerce shop is built on Shopify or Shopify Plus.

Which Shopify theme (or custom theme) you are using is not important, as implementation is bespoke. We will work with you to design anything customer facing to ensure it fits in with your branding. Zenstores Convert will be coming to more ecommerce platforms, such as Adobe Commerce and WooCommerce, in the near future.

Zenstores Convert is completely optional.

If you are shipping from Zenstores or plan to ship from Zenstores, you do not need to use Zenstores Convert if you don’t want to, or if you are integrating an ecommerce platform or marketplace not currently supported by Zenstores Convert.